PRIVACY POLICY
Your privacy is important to us, which is why we take our responsibility for the security of your personal data very seriously. We are committed to protecting your personal data and being clear and transparent about the information we obtain and store about you and what we do with it.
To reflect the latest changes in data protection legislation, Regulation (EU) 2016/679 ("GDPR") and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights ("LOPDPGDD"), which adds new rights in favor of the privacy of your data and our commitment to transparency, in May 2018 we have updated our Privacy Policy.
The data provided will be incorporated into the database of the commercial company "LLOGUERING, SL", with CIF B62607668, with registered office and for communication purposes at C/ Balmes, 129 bis, 3r 2a, 08008 Barcelona, registered in the Mercantile Registry of Barcelona, Page B-237662, Volume 34002, Page 81 and with contact email info@colivingstudents. it
In the event that "LLOGUERING, SL" undergoes a business transfer, such as the sale of all or part of its assets, the "Personal Information" of users, in most cases, will be part of the transferred assets. By using this Website and providing your personal information, you consent to this transfer. The use of personal information will be maintained in accordance with the Privacy Policy in effect at the time of the transfer.
By “personal data” we mean any information related to you that allows us to identify you, such as your name, your contact information, the reference number of your orders, your payment details and information about your access to our website.
We obtain your personal data when you communicate it to us personally when placing an order, requesting a quote, hiring a service or simply when you contact us through this website or any other means.
The legal basis for data processing is to manage accommodation offers, as well as formalize their reservations. Likewise, we rely on effective consent to transfer some of the data (for example, email) to the Tenant User so that they can contact the Owner and exchange documentation.
We understand that if you provide us with your personal data for the before mentioned cases, you are giving us your consent to store and use it for the purposes for which you provided it to us and which are described below.
In any case, we will request your authorization for the treatment and we will inform you about your rights whenever possible.
Only those over the age of 16 (included) can give their own consent. For minors of that age, the consent of the parents or legal guardians of the minor is required.
Name, address, telephone numbers, Email, Nif, bank details for payments.
History and related information of services provided.
Information about access to our website.
Invoicing and payment accounting information.
Information about conversations held with us or text messages Email or other means
Manage information/documentation provided by Users (Owner and Tenant)
Manage information/documentation provided by Users (Owner and Tenant).
Manage the visits of the reserved accommodation, the blocking of the accommodation and the visits of the Tenants
Manage the reservation requests of the Tenant's accommodation and process the final reservations, as well as the formalization of the rental contract.
Provide additional products and services that you request from us.
Contact you regarding the products and services you request from us.
Carry out analysis of the commercial relationship to actively offer you services that we believe may be of interest to you.
To send you promotional communications by related electronic meanswith the products and services of our activity, provided that you grant us theconsent for this purpose and do not revoke it.
Answer your queries.
For administrative purposes such as managing billing and corresponding charges.
For compliance with legal obligations such as the provision of tax informationto the treasury.
We will only process your personal data where we have legal grounds to do so. The legal bases will depend on the reasons for which we have obtained them and for which we need to use your personal data.
Before using your personal data for purposes other than those for which you provided it to us, we will request your explicit consent.
We will keep your data for the time necessary to fulfill the purposes for which it is being processed. In determining the appropriate retention period, we will take into account the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
As long as there is a commercial relationship with you and you do not tell us otherwise, we will keep better quality after-sales.
When we no longer need your personal data, you request it or withdraw your consent and there is no Law that prevents it, we will delete or destroy it in a secure way. We will also consider whether and how we can reduce the personal data we use over time, and whether we can anonymize your personal data so that it can no longer be associated with or identify you, in which case we may use such personal data information without notice.
We always treat personal data in an absolutely confidential manner. We follow strict security procedures when storing and processing your personal data, as well as to protect it from accidental loss, damage or destruction.
All our security procedures are rigorously documented to ensure their correct application and in compliance with the regulations.
We have evaluated the risks in all the treatments carried out and the impact they can cause to design and apply security measures that reduce them.
All our processes are in accordance with Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27 (“General Data Protection Regulation” or “RGPD”).
We may disclose your information to trusted third parties for the purposes set forth in this Privacy Policy. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in accordance with the aforementioned EU data protection laws and regulations.
We undertake to inform and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.
We do not carry out international data transfers.
In general, and without prejudice to what is specifically contemplated in this Privacy Policy, the personal data provided will not be shared with third parties.Your personal data may be shared with third parties for the purposes described below:
Trusted companies that collaborate with us in the provision of services and that do so with our consent and complying with all the security measures established by current legislation.
Transportation companies that deliver or collect packages related to the provision of our services.
Providers of technological services, such as hosting services, email, maintenance services and computer support, among others, which are located within the European Economic Area (“EEC”) and have been contracted to guarantee the availability of the Website formalizing the corresponding personal data processing agreement.
Bank entities that manage the collections and payments of our invoices.
With the companies that are members of the business group for purposes of separation of business activities, client portfolio management or other purposes related to internal business organization.
The consent of the User is essential to be able to transfer the data provided to the other party so that the latter can contact and exchange information about the accommodation and/or about the reservation. We inform you that this consent is necessary to carry out the accommodation reservation process, with which the refusal to carry out this assignment will mean the impossibility of continuing with this process of searching for accommodation and/or formalizing the reservation.
Likewise, we inform you that some of our data processing systems may be located in countries outside the European Union and, due to these conditions, the international transfer of personal data is accepted so that we can keep them in our systems.
Anyone who provides us with their data, can exercise when they deem appropriate the rights explained below:
Right to information and access about whether we hold personal data about you and, if so, what data it is and for what purpose we are using them. Request access to your personal data which allows you to receive a copy of the personal data we hold about you and check that we are processing it lawfully.
Right of rectification: Request correction of the personal data we hold about you by amending any incomplete or incorrect information we hold about you.
Right of cancellation: Request the deletion of your personal data when no other legal reasons prevail to continue processing them.
Right to object your personal data when such processing is based on our legitimate interests (or those of a third party) and there is something about your particular situation that makes you want to object to treatment on that basis.
Request the transfer to you or a third party of your personal data in an electronic and structured format (commonly known as right to "data portability"). This enables you to take the data we hold about you with you in a commonly used electronic format and to transfer your data to a third party in a commonly used electronic format.
Withdraw your consent: In the circumstances in which you have given your consent for the collection, processing and transfer of your data data for a specific purpose, you have the right at any time to withdraw your consent for that specific treatment.
If you want to exercise any of these rights, please contact us by mail at:
“LLOGUERING, SL”, with CIF B62607668, with registered office and for communication purposes at C/ Balmes, 129 bis, 3r 2a, 08008 Barcelona and with contact email info@colivingstudents.es
Likewise, the affected party may file a claim with a control authority, and in particular, with the Spanish Data Protection Agency (www.aepd. es) if you consider that the rights previously stated in this Privacy Policy are violated or if you consider that the processing of personal data that concerns you violates the applicable regulations.
Our Privacy Policy is subject to change periodically and any changes will be communicated to you via email or a notice on our website.
TERMS OF USE
LLOGUERING, S.L. is not responsible, in any case, for damages of any nature that may be caused by the use of the website or the app, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.
LLOGUERING, S.L. is not responsible for the information and content stored in forums, social networks or any other means that allows third parties to publish content independently on the provider's website.
However, taking into account art. 11 and 16 of the LSSI-CE LLOGUERING, S.L. undertakes to withdraw or, where appropriate, block any content that could affect or contravene national or international legislation, the rights of third parties or morality and public order.
LLOGUERING, S.L. will not be liable for damages caused by failures or bad configurations of the software installed on the user's computer. All liability is excluded for any technical incident or failure that occurs when the user connects to the Internet. Likewise, the absence of interruptions or errors in accessing the website is not guaranteed.
LLOGUERING, S.L. reserves the right to update, modify or delete the information contained in its website and mobile applications, as well as its configuration or presentation, at any time without assuming any responsibility for it.
In the event that this website or mobile applications contain links or hyperlinks to other Internet sites, LLOGUERING, S.L. will not exercise any type of control over said sites and content. In no case LLOGUERING, S.L. will assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other websites.
Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
LLOGUERING, S.L. is the owner of all the rights to the digital publication software as well as the industrial and intellectual property rights related to the contents that are included, with the exception of the rights to products and services of a public nature that are not owned by this company.
The reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page and mobile applications, for commercial purposes, in any medium and by any technical means, without the authorization of LLOGUERING, S.L. All information received on the web, such as comments, suggestions or ideas, will be considered assigned to LLOGUERING, S.L. for free. You should not send information that can NOT be treated in this way.
LLOGUERING, S.L. assumes full responsibility for the Services provided on its behalf. LLOGUERING, S.L. In no case will it assume any type of responsibility that derives from the Services provided by external third parties, which includes third parties that can be accessed through advertisements, links, or any type of link on the LLOGUERING, S.L. website itself. Said services or benefits are developed under the direction, initiative and sole and exclusive responsibility of the advertiser or person responsible for the link, with full indemnity for LLOGUERING, S.L.
LLOGUERING, S.L. on their own account or that of a third party contracted to provide measurement services, may use "cookies" when the user browses the website. “Cookies” are files sent to the browser by means of a web service in order to record user activities during their browsing time. The "cookies" used are only associated with an anonymous user and their computer, and do not provide the user's personal data by themselves.
Through the use of "cookies" it is possible for the server where the web is located to recognize the web browser used by the user in order to make browsing easier. They are also used to measure the audience and traffic parameters, control the process and number of entries.
The user has the possibility of configuring their browser to be notified of the reception of "cookies" and to prevent their installation on their equipment. Please consult the instructions and manuals of your browser for more information.
To use the website, it is not necessary for the user to allow the installation of "cookies" sent to the website, or the third party acting on their behalf, notwithstanding the fact that it is necessary for the user to initiate such a session in each of the services whose provision requires prior registration.
In any case, "cookies" are temporary with the sole purpose of making their subsequent transmission more efficient. In no case will "cookies" be used to collect personal information.
These general conditions are governed by Spanish law. For any dispute that may arise related to the website or the activity carried out on it, the Courts of Barcelona will be competent, the user expressly renouncing any other jurisdiction that may correspond.
The conditions of access and use of this website and mobile applications are governed by current legislation and by the principle of good faith, the user committing to make good use of the web. Conducts that go against the Law, the rights or interests of third parties are not allowed.
Being a user of the website https://www.colivingstudents.es/ implies that you acknowledge having read and accepted these conditions and what is extended by the applicable legal regulations in this matter. If for whatever reason you do not agree with these conditions, do not continue using this website.
The before mentioned Conditions will be applicable regardless of the General Contracting Conditions that, in their case, are mandatory. Any type of notification and/or claim will only be valid by written notification and/or certified mail.